×

Type in the box below

captcha

WHY ZED-SERVICE™ AS YOUR SERVICE MANAGEMENT SOFTWARE?

Zed-Service™, our after-sales service management software is a comprehensive service management software that streamlines inventory, warranty, service and repair management for Carry-In (walk-in service), On-Site (field service management), Return-To-Bench (RTB) after-sales processes.


  • CARRY-IN REPAIR SYSTEM

    is designed with keeping the challenges of a carry-in repair centre in mind. With an end-to-end module integration, Zed-Service™ enables a complete lifecycle approach to service management. The robust features enable clients to streamline paperwork & maintain excel, control overhead expenses and reduce TAT significantly! Our automated software improves the profitability of client’s company’s service centre through synchronizing warranty, inventory and claim management, tracking repair status, identifying dead-on-arrival (DOA) cases, along with other major benefits that help service centres to gain a superior edge. Thousands of Carry-In service centres use Zed-Service™ to ensure efficiency, profitability and tremendous customer service. This includes some of the Mobile Telecommunication, Wellness Product and Electronic Appliance companies and more.


  • REPAIR CENTRES

    face a tough time managing field technicians /engineers and work-orders for on-site repair. The absence of an automated software solution results in more time being spent on the roads against fulfilling service orders. Zed-Service™ Service Management System for On-Site Repair supports extensive features to ensure an optimum utilization of resources and reduced service delivery costs. Our end-to-end software modules like Work-order Creation, Warranty Management System Software, Part and Inventory Management, Return-To-Bench and Warranty Claim Management Software automate On-Site Repair Process and maintain accuracy of product movement and help to keep the customers informed about the repair in progress.

    Our software streamlines on-site and return-to-bench (RTB) repair processes with well defined business logics of the company. While our software allows complete tracking and visibility about the repair actions taken and the progress about the product service, it also provides a one-stop window to the top management of companies to track and control SLA and other related factors.

Clients

  • sony logo
  • inalsa client logo
  • infocus client logo
  • lemon mobile client logo
  • karbonn client logo
  • mobo mobile client logo
  • gionee client logo 1
  • rr global client logo
  • gionee care client logo
  • comio logo icon
  • exide client logo
  • fly client logo
  • first data client logo
  • brightstar client logo
  • amaron client logo
  • akai client icon
  • accel frontline client logo
  • wilefox client icon
  • VRPL icon logo

Testimonials

  • Jaychandra

    Zed Service application is helping us in managing over all service operations efficiently.

    There is good support from Zed axis team all the times.


    Jayachandra Naidu A
    Head-Service Operations (HUPS)
    Amara Raja Batteries Limited, Hyderabad.

  • Pradeep Chugh

    Zed Axis’s Solution is helping a lot in our service network, earlier when we didn’t have your system, we were struggling in real-time data management, service claims collections, approvals, invoicing, making reports, etc.

    Now just with a click of the mouse, we can generate the real-time reports. Response from Zed-Axis team.


    Pradeep Chugh
    Fly Phones Russia

  • Abrahmesses

    “We’ve been users of Zed-Axis software solution for quite a while and it is really a needful system, it helps our business to track work orders for our technical support lab.

    Service is really good in regards developing new things; tech support fixes issues in a really short time.”


    Abraham Esses
    Mobo – Mexicon

  • Gauranshchawla

    Happy to get associated with Zed-Axis. DMS (Distributor management system) is an end-to-end software solution designed specifically for the emerging and developing markets. It supports all our sales channels, all delivery models; it’s a user-friendly application that covers the complete down-stream supply chain, streamlines inventory, sales processes and distributor claims. Accurate and reliable data can be fetched out through DMS. We get a satisfactory support from Zed-Axis and all our issues or concerns are well handled by them.


    Gauransh Chawla
    Lemon Electronics Ltd.

AWARDS & CERTIFICATIONS

awards logo

Industries We Serve

  • kitchen ware icon

    Kitchen Ware, Sanitary Ware and faucets

  • auto icon

    Auto Ancillaries

  • engineering automobile icon

    Engineering Automobile

  • wellness products icon

    Wellness Products

  • computer hardware icon

    Computer Hardware and Networking

  • equipment maintenance icon

    Equipment Maintenance Software

  • home appliances icon

    Home Appliances

  • computer peripherals icon

    Computer Peripherals

  • FMCG icon

    FMCG

  • pharmaceutical icon

    Consumer Durable & Home Appliances

  • electrical bulb icon

    Electrical and Electronics

  • medical equipment icon

    Medical Equipment & Consumables

  • telecommunications icon

    Mobile Telecommunications

  • pharmaceutical icon

    Pharmaceuticals

  • squares

    & More . . .

Our Products