Zed Assets Field Asset Tracking and Service Management software simplifies asset tracking and field service management through scalable, feature-rich, and robust technology!
Zed Assets offers the best field service asset management software in India. It is the best software for businesses to effectively manage the complete service process. It helps businesses manage and interact with their field workforce who are working in the field.
Field service asset management software takes complete care of workflows by handling dispatch issues, reducing paperwork, matching technician’s talents to task requirements, flagging urgent requests, and controlling fuel intake by tracking improved routes etc.
Service departments and organizations in various vertical markets like POS machines, Copier Machines , Cable, HVAC, government, medical equipment, power and utilities, municipality, oil and gas, inspection and survey and broadband- telecom companies can utilize Zed Assets field service asset management software to take care of the customer service workflow from agreement to invoice.
Field service asset management software serves as a key to resolving field service issues and thus you can develop your service business. Our application demonstrates your organization’s power, offers accurate information for the complete operations team, and speeds up the communication.
Combining productivity along with client equipment asset tracking, real-time inventory reports, staffing, maintenance scheduling, mobile field service, and contract management are some of the highlights of our application. From service contracts to inspection renewals, forms and invoicing, Zed Assets – Field Service Asset Management Software takes care of your service business efficiently. It is possible to integrate our software with ERP solutions in the backend to offer your back office computer a powerful boost.
Activity tracking: Track and monitor the attributes of the asset like performance, operation history, service history, user, and location details.
Activities automation: The software automates regular business activities like quote and invoice preparation, attendance and time tracking, recurring task management, and client communication. Automation prevents inefficiency when the customer needs change. It keeps managers updated about team productivity.
Contract management: Access, store, and track entire asset contracts.
Audit trail: The application tracks changes of the asset’s lifecycle and lets the users view details like location, time and date of use, and user.
Improved customer satisfaction: The application enhances coordination within team members to assist organizations have improved turnaround time. Moreover, managers can enhance customer service by determining the field employees who can reach the location of the client quickly and the skills and knowledge required to address client issues and queries.
Individualized invoices and reports: Create comprehensive service reports instantly on site. After preparing the reports, it can be uploaded into the integrated ERP or CRM software. The application lets you share invoices to clients from the CRM or ERP system.
Offline and online access: Review important information like parts availability, process checklists, and customer history. The application helps the technician to determine the exact location easily by utilizing GPS tracking and mapping features. Retrieve and get service reports at any time remotely.
Zed Assets offers the next generation field service asset management software to businesses of various sizes in various industries.
Some of the key benefits of our field asset service management software include:
Zed Assets field asset and service management software helps technicians and field managers to work together. No matter, your field service company has 30 or 3500 service technicians, our field service asset management software reduce the challenging tasks that disrupt workflow and create routine mistakes. Our software accelerates the facility to cash cycle, enhance customer services, reduce duplicate data entry, and improve office communication. The software transforms incoming calls to job orders, reduces time to resolution, mechanizes field service scheduling, and offers mobile field service in a single comprehensive system. If you want to experience a positive impact on field asset and service management, call us and try our Zed Assets field asset and service management software.
Over the last 2 years we have been using distribution management system (Zed-Sales). The reports generated by this system have been a great help in our decision making process and planning.
Kamal Malhotra
DGM- Sales Operations,Planning & Distribution ( MBG div.)
Zed Service application is helping us in managing over all service operations efficiently. There is good support from Zed axis team all the times.
Jayachandra Naidu
A Head Service Operations (HUPS) Amara Raja Batteries Limited, Hyderabad
Zed Axis's Solution is helping a lot in our service network, earlier when didn't have your system, we were struggling in real time data management service claims collections, approvals, invoicing, making reports etc. Now just with a click of the mouse, we can generate the real-time reports. Response from Zed Axis team.
Pradeep Chugh
Fly Phones Russia
Looking at the successful implementation of Zed-Sales and Zed-Service in India, we implemented the same in Nigeria, Egypt, Nepal, Myanmar and Indonesia. Zed-Axis team also helped on local language adaptation of their solutions making it easy for the local teams.
Jason He (he YUAN)
Shenzhen Gionee Communication Equipment Co. Ltd.
Happy to get associated with Zed-Axis,. DMS (Distributor Management System) is an end-to-end software solution designed specifically for the emerging and developing markets. It supports all our sales channels, all delivery models, it's a user-friendly application that covers the complete down-stream supply chain, streamlines inventory, sales processes and distributor claims, Accurate and reliable data can be fetched out through DMS. We get a satisfactory support from Zed-Axis and all our issues or concerns are well handled by them.
Gauransh Chawla
Lemon Electronics Ltd.
"We've been users of Zed-Axis software solution for quite a while and it is really needful system, it helps our business to track work orders for our technical support lab. Service is really good in regards developing new things, tech support fixes issues in a really short time."
Abraham Esses
Mobo-Mexicon
over the last 4 years, we have been using Zed-Service and have recently also started Zed-Mobility products. The team at Zed-Axis keep themselves abreast with the latest developments in technology and incorporate the same in their solutions.
Prakash Mishra
AGM-IT Ram Ratna Global
The Mobile handset business is a fast-changing environment and requires dashboard visibility on the real time basis. Zed Sales (Distribution management system) from Zed-Axis is quite powerful tool which we are using. Zed-Service is backbone of our after sales service, enabling us to manage cast network of more than 100- service centers. Zed Axis provides seamless integration with systems like Microsoft AX and other third party systems.
Ratan Jha
CIO - Jaina India Pvt. Ltd. (Karbonn, Gionee & Sansui)
