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Helpdesk Support system software

Helpdesk Support system software by Zed-Axis

Zed-Axis’s Help desk support software solution allows support agents to track, prioritize, and solve the customer support tickets. A better working help desk is at the heart of huge customer support.

Our cloud-based help desk support software helps our clients to streamline customer support with time saving & effortless methods and tools like automations and triggers. It is instinctual and simple to use it because it has been created with both customers and support desk agents in vision.

Some people call it as a help desk, service desk, or some call it as support desk software but ultimately, it is a means to an end in simple way. Because it is proven that satisfactory customer support begins with the availability of the right tools. And with Zed-Axis software solution, our clients gets everything they required to create the unique customer experience possible

Benefits of Issue Tracking System software by Zed-Axis

Testimonials

  • Happy to get associated with Zed-Axis. DMS (Distributor management system) is an end-to-end software solution designed specifically for the emerging and developing markets. It supports all our sales channels, all delivery models; it’s a user-friendly application that covers the complete down-stream supply chain, streamlines inventory, sales processes and distributor claims. Accurate and reliable data can be fetched out through DMS. We get a satisfactory support from Zed-Axis and all our issues or concerns are well handled by them.


    Gauransh Chawla Lemon Electronics Ltd.
  • "We’ve been users of Zed-Axis software solution for quite a while and it is really a needful system, it helps our business to track work orders for our technical support lab.

    Service is really good in regards developing new things; tech support fixes issues in a really short time.”


    Abraham Esses Mobo – Mexicon
  • Zed Axis’s Solution is helping a lot in our service network, earlier when we didn’t have your system, we were struggling in real-time data management, service claims collections, approvals, invoicing, making reports, etc.

    Now just with a click of the mouse, we can generate the real-time reports. Response from Zed-Axis team.


    Pradeep Chugh Fly Phones Russia

Award & Certification